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Privacy Policy

Last Updated: August 2026

At DABSTER" + DABSY. ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.dabsterclothing.com, create an account, place an order, or otherwise interact with our website.

This Privacy Policy has been prepared in accordance with the Privacy Act 2020 (New Zealand).

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Purchase history

  • Account details (if you create an account)

Payment Information

Payments are processed securely through our authorised payment providers.

We do not store your full credit or debit card details.

Technical Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages visited

  • Time spent on pages

  • Referral website

  • General location information

This information helps us improve our website and customer experience.

2. How We Collect Your Information

We collect information when you:

  • Visit our website

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

  • Participate in promotions or giveaways

  • Leave a review

  • Interact with cookies or analytics technologies

Some information is collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Arrange production and delivery of your purchases

  • Provide customer support

  • Communicate about your order

  • Send order confirmations and shipping updates

  • Improve our website and products

  • Detect fraud and maintain website security

  • Comply with legal obligations

  • Send marketing emails where you have chosen to receive them

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

4. Who We Share Your Information With

We only share your personal information where necessary to operate our business.

This may include:

  • Payment providers

  • Website hosting providers

  • Trusted fulfilment partners responsible for producing and shipping your order

  • Courier and delivery companies

  • Email and marketing service providers

  • Analytics providers

  • Professional advisers where required

  • Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

 

5. International Transfers

Some of the companies that help us operate our business may store or process your information outside New Zealand.

Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with applicable privacy laws and contractual obligations.

6. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website functionality

  • Analyse website traffic

  • Measure marketing performance

  • Enhance your shopping experience

For more information, please refer to our Cookie Policy.

7. Marketing Communications

If you subscribe to receive updates from DABSTER" + DABSY., we may send you emails about:

  • New collections

  • Product launches

  • Promotions

  • Sales

  • News and updates

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, or alteration.

These measures include:

  • Secure website encryption (SSL)

  • Secure payment processing

  • Password-protected systems

  • Access controls

  • Trusted third-party service providers

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

  • Fulfil your orders

  • Provide customer support

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

10. Your Privacy Rights

Under the Privacy Act 2020 (New Zealand), you generally have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete personal information.

  • Withdraw your consent to receive marketing communications.

  • Ask questions about how your information is handled.

If you wish to exercise these rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can investigate and, where appropriate, remove the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations.

Any updates will be published on this page with the revised "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email: info@dabsterclothing.com

We will respond to privacy enquiries as soon as reasonably practicable.

Thank you for trusting DABSTER" + DABSY. with your information.

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